FAQs & Patient INfo

Your Questions Answered

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Rates and Insurance


The rate for all treatment sessions is $125/visit. All sessions are 50-55 minutes. If you have any questions regarding charges or fees please ask for clarification prior to your first treatment.


EW Physical Therapy is an out-of-network, fee-for-service provider so payment is due in full at each session. Your insurance company will NOT be billed. Cash, personal checks and credit cards are accepted for payment. 


A superbill of your visits with all the pertinent information required by your insurance for submission for reimbursement is available upon request. Out-of-network plans vary greatly. It is up to you to know your benefits.


Additionally, EW Physical Therapy is NOT a Medicare provider. Medicare does not pay for all of your healthcare costs. Medicare only pays for covered items and services when Medicare rules are met. Medicare will NOT pay for services at EW Physical Therapy as we are NOT a participating provider with Medicare or any other insurance company. 


As a courtesy to other patients trying to schedule appointments and therapist work schedules, a 24-hour or greater cancellation notice is required. This allows others on waiting lists to be seen. Only emergencies and illness are excusable. You will be charged 50% of the appointment fee at the time of your next visit upon violation of this policy.


First appointment: What you should bring with you?


Ideally, you should come wearing comfortable clothing. If a specific area, such as your knee, neck, or shoulder requires treatment, please make sure it is easily accessible. 


At the appointment, you will be asked a number of questions regarding your current problem and past medical history. Next, a physical examination will provide a look at strength, flexibility, and other necessary tests to determine the cause of your pain. You will be informed of the findings and usually given some instructions or exercises to begin working on at home, as well as, some hands on treatment.


Complete the following three forms and bring them with you to your first appointment. If you are unable to print the forms, please contact EW Physical Therapy by phone at 847-868-6383 and forms will be mailed to you for completion before your first visit.


E.W. Physical Therapy Clinic Policies/ Rates and Insurance
EW Physical Therapy Clinic Policiesform.[...]
Adobe Acrobat document [37.5 KB]
New Patient Information
EW Physical Therapy patient information [...]
Adobe Acrobat document [52.1 KB]
Patient History
Medical Profile Questionaire.pdf
Adobe Acrobat document [553.3 KB]


What should you expect for subsequent visits? 


Your treatment session will depend on the findings of the initial examination, but may include; joint mobilization and soft tissue work as appropriate. Goals will be regularly assessed, as well as, re-evaluation of strength, range of motion,  etc.

How many visits will it take?


The benefit of providing one-on-one care is that each person's issue is based on his or her presentation. While it may depend on the length of time the issue has been present, providing tailored treatment and education to each patient allows for much shorter treatment plans. The sooner something is assessed and treated, the faster the recovery and return to health.


Is my health information secure? 


EW Physical Therapy will maintain your privacy to the highest standards and may use or disclose personal health information for the purposes of carrying out treatment, obtaining payment, evaluating the quality of services provided and any administrative operations related to treatment or payment.

Therapy sessions? Coordinated with your schedule and financial needs


Appointments can be scheduled  based on your individual needs. EW Physical Therapy approaches every patient on an individual basis and his or her personal situation. The restoration of your health is at the forefront of our goals for you. Please keep in mind potential lead times.

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